Why Locals Love Baskin-Robbins
Located in the heart of New York City’s vibrant Lower East Side, Baskin-Robbins at 201 Madison St is a beloved haven for ice cream enthusiasts and dessert lovers alike. Specializing as an ice cream shop, cake shop, and dessert destination, this iconic brand brings a playful yet sophisticated treat experience that satisfies both nostalgic cravings and adventurous palates.
The highlight here is, without question, Baskin-Robbins' extensive menu of irresistible frozen delights. Whether you’re indulging in their classic 2 Scoop Sundae or going all out with a 3 Scoop Sundae, each serving is a rich symphony of creamy ice cream topped with luscious wet toppings, crunchy nuts, and a bright cherry to crown your treat. For those who love a classic twist, the Banana Royale Sundae perfectly balances the freshness of bananas with creamy indulgence, evoking the joy of a timeless dessert.
For on-the-go enjoyment or casual gatherings at home, Baskin-Robbins offers an exciting range of Boxed Novelty Bars. From the tropical zest of their Rainbow Sherbet Bars to the decadent fusion in the Jamoca® Almond Fudge Bars—rich coffee ice cream swirled with chocolate and almonds—every bar is a handcrafted moment of bliss. The Chocolate Chip and Pralines 'n Cream novelty bars also stand out as perfect treats to satisfy your sweet tooth with a crispy chocolate coating and creamy center.
For those who prefer a hands-on sweet adventure, Baskin-Robbins’ DIY Sundae Kits invite you to create personalized frozen masterpieces right at home. These kits come with everything needed—two quarts of your favorite ice cream flavors, an assortment of toppings, a can of whipped cream, and cherries—making it an engaging and fun dessert experience for families and friends.
Customers consistently praise Baskin-Robbins for its dependable quality and welcoming service. A regular patron, Raphael Rivas, affectionately calls it his “go to place for iced coffee and ice cream sometimes,” highlighting the comforting familiarity and consistent delight Baskin-Robbins provides. Another customer, chicaboom333, shares an enthusiastic account of picking up a perfectly customized ice cream cake, complete with candles, praising the staff’s attentive and on-point service for such a special occasion.
Stepping into this Baskin-Robbins location, you’re greeted not just by a colorful palette of flavors, but by a genuine warmth and a celebratory spirit that makes every visit feel special. Whether you’re grabbing a quick treat, treating a loved one to an ice cream cake, or indulging in a DIY sundae experience at home, Baskin-Robbins on Madison Street delivers joy in every scoop.
For dessert lovers in New York City or visitors exploring the Lower East Side, this Baskin-Robbins stands out as a cheerful and trusted stop, perfect for a sweet pause in a busy day. The blending of classic flavors with innovative treats ensures there is always something new to try and savor—and that’s a promise that keeps customers coming back for more.
See the Space & Food
What Makes This Place Friendly
- Kerbside pickup
- Delivery
- In-store pick-up
- Takeaway
- Dine-in
- Wheelchair-accessible entrance
- Coffee
- Debit cards
- Credit cards
- Good for kids
Real Reviews from the Community
- Mar 11, 2026
My go to place for iced coffee and ice cream sometimes.
- Dec 31, 2025
Went in on this particular day to get an ice cream cake for my mom's special day. Staff was ON POINT. I was able to get said cake as specified (candles included). Keep the good work, Dunkin' !